Frequently Asked Questions


1. What is Bite Club?

Bite Club is an innovative digital meal plan service designed to offer more flexibility, variety, and value for your money compared to traditional college meal plans.

2. How do I load money onto a Bite Club account?

Families can load money onto a Bite Club account using various payment methods available on our app. You can choose any amount that fits your budget. You can load any amount you choose here.

3. How do I use Bite Club to order food?

Once your account is loaded, you can browse and order from any of our partner restaurants directly from the Bite Club app.

4. Can I order ahead with Bite Club?

Yes, Bite Club allows you to order ahead from any of our partner restaurants, helping you to skip the queue and save time.

5. What happens to the money in my Bite Club account that I don't use at the end of each semester?

One of the key features of Bite Club is the rollover of unused credits. Any remaining balance will simply roll over and can be used any time before graduation, ensuring no dollar goes to waste.

6. Can I use Bite Club at any restaurant?

Bite Club can be used at any of our partner restaurants. We are continually expanding our network of partners to provide a wide variety of dining options for our users. You can find our current list of partners here.

7. Are there any exclusive deals available on Bite Club?

Yes, Bite Club users can access exclusive deals and loyalty rewards offered only on our platform by our partner restaurants.

8. How do I download the Bite Club app?

You can download the Bite Club app from the Apple App Store or Google Play Store.

9. Who do I contact if I have issues with my Bite Club account?

If you encounter any problems with your Bite Club account, please reach out to our customer service team through the app or via email at support@biteclubmeaplan.com. We're here to help!

10. Do you accept 529 savings plans?

Absolutely! Please reach out to our email support@biteclubmealplan.com to start that process.

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